Empower yourself with the BIS CARE app, your ultimate tool for verifying product quality with just a few taps on your smartphone. By simply entering the license number, HUID number, or registration number found on any product, you can instantly retrieve vital information including the manufacturer’s name and address, the validity of the license or registration, approved varieties, registered brands, and the current status of the certification. Don’t settle for counterfeit goods, unauthorized use of marks, or deceptive quality claims—report any inconsistencies directly through the app’s intuitive 'Complaints' feature. Easily file your grievances, provide supporting details and evidence, and receive a unique complaint number for tracking purposes as our dedicated team works to resolve your issue promptly.

Key Features of BIS CARE:

Authenticity Verification:
Quickly verify the authenticity of ISI marks, Hallmark certifications, and CRS Registration marks by simply entering the license number, HUID number, or registration number.

Complaints Registration:
Easily report low-quality products, misuse of certification marks, or false advertising using the in-app 'Complaints' function. Submit your concern in just a few steps.

User-Friendly Interface:
Experience hassle-free access with simple user registration or instant login via OTP, making complaint submission both fast and convenient.

Helpful Tips for Users:

Provide Supporting Evidence:
When filing a complaint, include relevant documentation or photos to help expedite the resolution process.

Choose the Correct Complaint Category:
Select the appropriate complaint type from the available options to ensure it reaches the correct department for swift action.

Keep Track of Your Complaint:
Retain the complaint reference number provided for future follow-ups and updates regarding your case.

Final Thoughts:

With the BIS CARE app, consumers now have a powerful platform at their fingertips to authenticate certified products and raise concerns when necessary. The app's intuitive design and streamlined complaints system make it effortless for users to take action against defective items and other violations. Download the BIS CARE app today and play your part in safeguarding product quality while protecting yourself from fraudulent or substandard goods in the marketplace.